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Correcting Assumptions via Systems Thinking

Identifying the system your assumptions build is a giant first step in helping teams improve. Let’s use systems thinking to briefly examine a causal loop that either increases or decreases the team’s confidence. We begin with the assumption that “teams must be held accountable, because people do not naturally hold themselves accountable.” The domino effect this...

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Three Difficult Questions for Managers and Leadership

The largest of the first sessions at the Agile Open SoCal Conference was on anti-patterns. It was facilitated by one of our coaches and Dave Brown, a wonderful agile leader at First American. And it was disrupted by me. The attendees from numerous companies at various stages listed over two dozen common problems. These people...