Conflict Management | May 5th
LIVE ONLINE
Team Tangles? Untie the Knots!
Taught by Scott Dunn from Rocket Nine Solutions
Resolve conflict, build stronger teams, and ignite innovation
Unlock the potential hidden within team disagreements.
This course provides you with the framework and tools to understand conflict’s dynamics, master resolution techniques, and build a culture of collaboration.
You’ll learn to:
- Identify the specific triggers and recurring patterns that lead to conflict within your team and organization
- Practice active listening and empathetic communication to deeply understand different perspectives and foster mutual respect
- Apply proven de-escalation strategies to diffuse tense situations and guide conversations toward productive outcomes
- Facilitate constructive conversations by creating a safe space for open dialogue and collaborative problem-solving
Ultimately, you’ll gain the confidence to transform conflict from a source of stress into a catalyst for team growth and innovation.
We understand that plans change. You can cancel and receive a full refund up to 14 days before the course start date.
Need to send someone in your place? You can substitute an attendee at any time before the course begins.
Cancellations made within 14 days of the start date will be eligible for a 60% refund.
Please note, no-shows on the day of the class are non-refundable.
When you see “Guaranteed to Run” on one of our classes, it means we’re committed to delivering it as scheduled.
Unless there’s an unforeseen event like instructor illness or a major catastrophe, the class will take place on the date and at the location listed.
At Rocket Nine Solutions, we pride ourselves on being more than just another Agile training and coaching provider—we are community builders. We actively sponsor and participate in local Agile meetups and conferences, helping to grow the talent pool right where we live and work. Our mission is to empower organizations through Agile transformations by offering a wide range of training options, from C-suite executives and management to team leads and developers.
Our courses cover the full spectrum of Agile: the mindset, the Scrum process, and hands-on technical practices like Extreme Programming. We partner with world-class trainers who lead the global Agile community, ensuring that you receive the best possible instruction. All our training sessions are interactive and designed to engage every learner.
Private Training
If your team or organization needs private certified training, Agile overview sessions, assessments, or team-building workshops, we can help. Reach out to us for customized solutions tailored to your needs.
Other Classes
Looking for other trainings like Advanced Certified Developer, Certified ScrumMaster, Certified Agile Leader, or Agile OKRs? Check out our other classes below
Questions?
If you have any other questions about this class, or any other classes, please don’t hesitate to reach out!